Rentals Dubrovnik d.o.o.
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Privacy Policy

Who we are

Vacation Rental Management Company and Tourist Agency.

What personal data do we collect and why do we collect it

The personal information we are processing is your first name, last name, and e-mail address because of the need to contact you, and we send you informative messages. There is also a case where we will ask you for more information such as your phone and address, due to the need for business cooperation. Because of the need to book property or activities, we can still ask for financial information, such as credit card numbers, which we keep in compliance with the PCI DSS security rules.


Rentals Dubrovnik uses:

  • Session cookies – cookies that are removed from your computer after you close the Internet browser. Used for authorization purposes and temporary memory of user settings when viewing pages.
  • Persistent cookies – remain on your computer even after you close the program – Internet browsers to remove it from the program or user itself. Permanent “cookies” are used to better understand user habits and to improve web pages according to the habits of a particular user. This information is anonymous – no personal user information is stored, only search engines or devices (such as IP addresses). These data are also not linked to other personal information that the user may have previously provided.


There are several services that save a certain amount of “cookies” to the user. These “cookies” are not set up by this website, but some serve the normal functioning of certain features that make it easier for users to access the content.

Who do we share your data with

Your personal information may be processed for different purposes, if this is necessary to comply with legal obligations (e.g. for the submission of data to courts or prosecuting authorities) if you have consented to appropriate processing, or if the processing is otherwise legally binding under the binding regulations. If the data is processed for another purpose, before processing, we will provide you with information about that other purpose and any other relevant information.

How long we retain your data

We will process the collected data for the above purposes only as long as necessary for the above purposes until you withdraw your privilege. If a court, administrative, or out-of-court procedure is initiated, personal data may be stored by the end of such proceedings, including the time period for filing legal remedies.

What rights do you have over your data

Your rights

If you have given your consent to any personal data processing activity, you can withdraw it at any time. Such withdrawal will not affect the legitimacy of processing on the basis of a privation prior to its withdrawal. Your rights are as follows:

  • Right to access: You have the right to receive from us a confirmation of whether your personal information is being processed and if such personal data is processed, access to personal information. The Access information includes inter alia, processing purposes, the personal data category, and the recipients, or categories of recipients to which the personal data were or will be disclosed. However, this is not an unconditional right, and the interest of other individuals may limit your right to access.
  • You have the right to receive a copy of the personal data processed. For further copies you have requested, we may charge a reasonable fee based on administrative costs.
  • Right to Correction: You have the right to get us corrected for your incorrect personal information. Taking into account the processing purposes you have the right to supplement incomplete personal information, including by providing additional statements.
  • Right to Delete (“Right to Forget”): Under certain conditions, you have the right to ask us to delete your personal data and in that case, we will be allowed to delete such personal information.
  • Right to Restricting Processing: Under certain conditions, you have the right to ask us to restrict the processing of your personal information. In that case, the relevant data will be labeled and may only be processed for specific purposes.
  • Right to Objection: Under certain conditions, you have the right to object at any time to processing your personal information for reasons related to your specific situation or when personal data is processed for direct marketing and you may ask us not to process your personal information.
  • Right to Data Transferability: Under certain conditions, you have the right to receive the personal information that you refer to, which you provide us in a structured, customizable, and legally readable format, and you have the right to transfer this data to the other data manager without our interference.

Contact information

If you want to know more, or maybe want to use one or more of your rights above mentioned, be free to contact us – Rentals Dubrovnik d.o.o. on address Rentals Dubrovnik d.o.o., (GDPR department), Gornji Kono 69a, 20000 Dubrovnik, Croatia or send on e-mail

If you believe that your rights are violated, you also have the right to file a complaint with the competent supervisory authority regarding your personal information processing.

What third parties do we receive data from

There are several services that save a certain amount of “cookies” to the user. These “cookies” are not set up by this website, but some serve the normal functioning of certain features that make it easier for users to access the content.