THERE IS A MISTAKE ON THE CONFIRMATION VOUCHER I GET ON E-MAIL. WHAT SHOULD I DO?

If you see any mistake on your confirmation voucher please contact us immediately by email: info@rentalsdubrovnik.com or by phone: +385 20 416 163, +385 95 756 8457.

HOW DO I CHANGE THE DATES OF MY STAY?

If you wish to change the dates of your stay you will need to contact us in writing via email: info@rentalsdubrovnik.com. Please, prepare confirmation voucher you get on the email during the booking process, you will need to give us details from the voucher.

IS MY PERSONAL INFORMATION PROTECTED?

We take full responsibility for ensuring that proper security measures are in place to protect your information. When you make a booking or purchase a service at our website you agree to us using and disclosing that information to enable us to process your booking which will include the information being passed on our third party supliers (such as renters, hoteliers, tours and transfer providers,etc.).

WHAT PAYMENTS METHODS DO YOU ACCEPT?

All the bookings and purchase of the services made through this website is paid online by credit or debit card. We accept Mastercard, Visa, American Express.

WHAT IF I WISH TO CANCEL MY RESERVATION / BOOKING?

All cancellation must be made in writing. We are unable to accept verbal cancellations. Cancellation charges are highlighted in cancellation policy of each service.

CAN I PAY WITH EUROS IN CROATIA?

No. Croatian national currency is Croatian Kuna (HRK), and Euros are still not acceptable in shops, cafes and other public places. You need to use credit card or change your currency in Croatian Kuna in the bank.

HOW I KNOW MY RESERVATION WAS SUCCESSFUL?

Few minutes after you book a stay or service at our website you will get a confirmation voucher with all important details. If you in few hours don’t get voucher please send us email at: info@rentalsdubrovnik.com.

WHAT SERVICES DO YOU INCLUDE?

We can include all travel related services in your package depending on what you want and looking from us to organize for you. These are some services we can organize for you (book a stay in private accommodation or hotel, private transportation, walking tours, full day tours in neighboring countries, medical services,etc.). We will strive to fulfill your desires and wishes.